Our Core Values

CARING

  • We treat everyone with respect and dignity.
  • We have deep compassion for Soldiers and Families in financial distress.
  • We commit to privacy and information security by protecting Soldier and Family member PII and PHI.
  • We provide stewardship of Soldier donations by allocating funds in accordance with the AER mission.

INTEGRITY

  • We do the right thing.
  • We achieve the highest standards of moral and ethical behavior. 
  • We are candid and forthright in all of our business transactions.  
  • We avoid even the perception of a conflict of interest.
  • We do not engage in equivocation.
  • We are fully committed to corporate strength of character.

EXCELLENCE

  • We continuously assess Soldier and Family financial needs.
  • We ensure a prompt and professional response to requests for assistance. 
  • We apply prudence and due diligence to our fiduciary responsibilities.
  • We develop lasting relationships built upon trust, confidence, and caring.

SUSTAINABILITY

  • We ensure the financial stability of AER through quality investments providing both safety and growth.
  • We remain relevant to the Soldiers and their Families.
  • We maintain an integrated and proactive relationship with the Army through Installation Management Command.
  • We plan and implement requirements in support of the Department of Defense Authority to Operate.

ADAPTABILITY

  • We embrace innovation and creativity.
  • We leverage technology and the digital space to remain relevant in changing environments.
  • We accommodate the unique needs of various client categories focusing on Soldiers, Retirees, Family members, and medically retired Wounded Warriors.

Check out AER at Charity Navigator

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Find Your Closest AER Location

AER Headquarters
2530 Crystal Drive
Suite 13161, 13th Floor
Arlington, VA 22202


Army Emergency Relief is a tax-exempt 501(c)(3) nonprofit organization
©2017 Army Emergency Relief