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Army Emergency Relief
200 Stovall Street
Alexandria, VA 22332

Phone: 703-428-0000
Toll Free: 866-878-6378
DSN: 328-0000
Fax: 703-325-7183
DSN: 221-7183
  Home > Questions & Answers
 
Questions & Answers
 
   Who is eligible?
   What type of assistance is available?

AER provides:

Help with emergency financial needs for:

  • Food, rent or utilities
  • Emergency transportation and vehicle repair
  • Funeral expenses
  • Medical/dental expenses
  • Personal needs when pay is delayed or stolen
  • Give undergraduate-level education scholarships, based primarily on financial need, to children of soldiers

AER does not provide funds:

  • For nonessentials
  • To finance ordinary leave or vacation
  • To pay fines or legal expenses
  • to liquidate or consolidate debt
  • For purchase of home or home improvements
  • To purchase, rent or lease vehicle
  • To cover bad checks or pay credit card bills

 

   What should I bring with me to request assistance?
   Can my spouse obtain AER assistance if I am deployed or TDY?
   Is there a dollar limit on AER assistance?
   What kind of assistance can I expect?
   Do I have to contribute to AER to get help?
   How long does it take to get AER help?
   Does AER get its money from the government?
   From where does AER get its funds?
  
   How do I find AER when I need help?